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🏥 Telecare Willow Rock Center

Alameda County · HCAI 106014226

2050 FAIRMONT DRIVE, SAN LEANDRO 94578

Open · Hospital facility · roster 2026-10-01

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Hospital Snapshot

Available findings appear first. Open a section for its history, sources, and fields still awaiting data.

↑ Increasing · ↓ Decreasing · → Stable · Provisional = filing still in process

Read the arrows

Trends: ↑ increasing, ↓ decreasing, → stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

—: no matched comparison.

🛏️ Beds & capacity

🏥 Reported licensed beds
16
2025-10-01–2025-12-31 · quarterly record
🛏️ Reported staffed beds
16
2025-10-01–2025-12-31 · reporting unit
🛏️ Reported available beds
16
2025-10-01–2025-12-31 · reporting unit · historical count
❤️ Licensed ICU beds
0
2024 · annual utilization
👶 Licensed NICU beds
0
2024 · annual utilization
🤰 Licensed perinatal beds
0
2024 · annual utilization
2 fields awaiting data or review
⚙️ Operational beds
UNMATCHED
Reporting period not establishedNo matched dated operational-bed count
🚑 ED treatment stations
UNREVIEWED
Reporting period not establishedRecord not yet reviewed for this metric
History & details →

🚑 ED & hospital pressure

6 fields awaiting data or review
🚑 ED encounters · admitted + non-admitted
NOT REPORTED
Reporting period not establishedBlank in matched HCAI utilization record
🛏️ ED admissions
NOT REPORTED
Reporting period not establishedBlank in matched HCAI utilization record
⏱️ Median ED stay · excludes psych / transfers
UNREVIEWED
Reporting period not establishedNo ED measure in matched CMS record
⏱️ Ambulance offload · 90th percentile
UNMATCHED
Reporting period not establishedEMSA offload record not yet matched
🚨 Reported diversion hours
UNMATCHED
2024 · annual utilizationNo matched diversion value
⏱️ Boarding / wait time
UNREVIEWED
Reporting period not establishedBoarding / wait measure not yet added to CNO
History & details →

Explore history & sources

Before you take the job

Open details
  1. Charge-nurse patient assignment — UNKNOWN · charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source →
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👥 Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover
Not yet reviewed
Facility-specific source review has not yet been completed.
RN vacancies
Not yet reviewed
Facility-specific source review has not yet been completed.

Download workforce review records →

Pay, overtime, orientation & contract
RN overtime
UNKNOWN — no matched RN-specific hours
Current RN wage scale
UNKNOWN — no matched current scale
Orientation
UNKNOWN — no matched unit policy
Contract provisions
UNKNOWN — no executed local contract reviewed
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📈 Workload & patient demand

Open details

📈 Workload, Staffing & Capacity

— UNKNOWN Matched multi-year workload records not yet added to CNO

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👩‍⚕️ RN Staffing

Open details
Annual RN labor inputs · all retained years
Annual financial reporting unit · source-reported inputs
Reporting periodProductive RN hoursRegistry nursing hoursPatient daysFiling statusSource
2021-07-01–2022-06-308,12202,328AuditedPreserved fileAPI record ID 413
2022-07-01–2023-06-308,74302,563AuditedPreserved fileAPI record ID 417
2023-07-01–2024-06-3012,61202,821AuditedPreserved fileHADR 01-01-2024 to 12-31-2024 row 412
Full source records & reporting scope →
🔎 Records & complete history →
Reporting-unit RN hours / patient day
4.47
2023-07-01–2024-06-30
Productive RN hours
12,612
2023-07-01–2024-06-30
RN-only FTEs · productive, calculated
6.06
2023-07-01–2024-06-30 · productive RN hours ÷ 2,080
↑ Back to snapshot

✈️ Travelers / Agency Nursing

Open details
🔎 Records & complete history →

Registry nursing personnel may include RNs, LVNs, and aides/orderlies. Traveler-only and RN-only registry shares are not reported in this source category. Category definition · GAO →

Registry nursing hours / reported nursing hours
0.0% reported
2024
Registry nursing hours
0 reported
2024

📈 Historical trend: — UNKNOWN

↑ Back to snapshot

🛏️ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?
🏥 Licensed
Authorized bed capacity under the facility license.
🛏️ Staffed
Beds the hospital reports having personnel to operate during the reporting period.
⚙️ Operational
Beds open and equipped for patient care at a stated time.
📋 Reported available
The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.
Quarterly beds and workload · 5 retained reporting periods
HCAI 106014226 · dated quarterly reporting unit
Reporting periodLicensed bedsAvailable bedsStaffed bedsPatient daysOutpatient visitsSource
2025-Q12025-01-01–2025-03-311616165180Preserved fileAPI record 407
2025-Q22025-04-01–2025-06-301616166160Preserved fileAPI record 403
2025-Q32025-07-01–2025-09-301616164940Preserved fileAPI record 406
2025-Q42025-10-01–2025-12-311616166770Preserved fileAPI record 404
2026-Q12026-01-01–2026-03-311616168510Preserved fileAPI record 404

2050 FAIRMONT DRIVE, SAN LEANDRO 94578 · reported facility address · 2026-Q1

Full records & official source links →
🔎 Records & complete history →
🏥 Reported licensed beds
16
2025-10-01–2025-12-31 · quarterly record
🛏️ Reported staffed beds
16
2025-10-01–2025-12-31 · reporting unit
⚙️ Operational beds
UNMATCHED
Reporting period not establishedNo matched dated operational-bed count
🛏️ Reported available beds
16
2025-10-01–2025-12-31 · reporting unit · historical count
❤️ Licensed ICU beds
0
2024 · annual utilization
👶 Licensed NICU beds
0
2024 · annual utilization
🤰 Licensed perinatal beds
0
2024 · annual utilization
🚑 ED treatment stations
UNREVIEWED
Reporting period not establishedRecord not yet reviewed for this metric
📈 Licensed specialty-bed history
Licensed beds · annual utilization
Licensed beds202220232024
❤️ ICU000
👶 NICU000
🤰 Perinatal000
↑ Back to snapshot

🚑 ED & Hospital Pressure

Open details
🔎 Records & complete history →
🚑 ED encounters · admitted + non-admitted
NOT REPORTED
Reporting period not establishedBlank in matched HCAI utilization record
🛏️ ED admissions
NOT REPORTED
Reporting period not establishedBlank in matched HCAI utilization record
⏱️ Median ED stay · excludes psych / transfers
UNREVIEWED
Reporting period not establishedNo ED measure in matched CMS record
⏱️ Ambulance offload · 90th percentile
UNMATCHED
Reporting period not establishedEMSA offload record not yet matched
🚨 Reported diversion hours
UNMATCHED
2024 · annual utilizationNo matched diversion value
⏱️ Boarding / wait time
UNREVIEWED
Reporting period not establishedBoarding / wait measure not yet added to CNO
↑ Back to snapshot

🔄 Services & Changes

Open details

Service review not documented

All documented service changes →↑ Back to snapshot

🔎 Sources

Open details
  • HCAI facility roster · 2026-10-01 · source row 19 · Retained roster
  • Download this hospital’s retained records and history (JSON)HCAI 106014226 · dates, source locators and original values included
  • RN labor and workload · records & history

    RN trend comparison: not included. Contract-share trend comparison: not included.

    2022 · 2021-07-01–2022-06-30 · Audited

    Download preserved source · Official source · API record ID 413

    Retained record fields
    FieldValue
    year2022
    begin2021-07-01
    end2022-06-30
    reportDays365
    filingAudited
    typePHF
    sourceRecord413
    nameTELECARE WILLOW ROCK CENTER - PHF
    countyAlameda
    rnHours8122
    patientDays2328
    ratio3.488831615120275
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN8122
    PRD_HR_LVN6246
    PRD_HR_AID19795
    CNT_HR_RN0
    nursingHours34163
    contractShare0
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE0
    DAY_PSYCH2328
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC0
    DAY_RESDNT0
    2023 · 2022-07-01–2023-06-30 · Audited

    Download preserved source · Official source · API record ID 417

    Retained record fields
    FieldValue
    year2023
    begin2022-07-01
    end2023-06-30
    reportDays365
    filingAudited
    typePHF
    sourceRecord417
    nameTELECARE WILLOW ROCK CENTER - PHF
    countyAlameda
    rnHours8743
    patientDays2563
    ratio3.41123683183769
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN8743
    PRD_HR_LVN6900
    PRD_HR_AID20906
    CNT_HR_RN0
    nursingHours36549
    contractShare0
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE0
    DAY_PSYCH2563
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC0
    DAY_RESDNT0
    2024 · 2023-07-01–2024-06-30 · Audited

    Download preserved source · Official source · HADR 01-01-2024 to 12-31-2024 row 412

    Retained record fields
    FieldValue
    year2024
    begin2023-07-01
    end2024-06-30
    reportDays366
    filingAudited
    typePHF
    sourceRecord412
    nameTELECARE WILLOW ROCK CENTER - PHF
    countyAlameda
    rnHours12612
    patientDays2821
    ratio4.470755051400213
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN12612
    PRD_HR_LVN6448
    PRD_HR_AID23067
    CNT_HR_RN0
    nursingHours42127
    contractShare0
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE0
    DAY_PSYCH2821
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC0
    DAY_RESDNT0
    Current CNO profile record · reported labor fieldsPreserved 2024 financial workbook
    Retained record fields
    FieldValue
    rnHours12612
    contractHours0
    contractShare0
    rnPerPatientDay4.47076
    baseline— UNKNOWN
    historyUNIQUE
    filingAudited
  • Beds and capacity · records & history
    Official facility identity, campus scope & licensed beds · 2026-10-01Official HCAI roster · Retained source · row 19
    Retained record fields
    FieldValue
    officialNameTELECARE WILLOW ROCK CENTER
    countyAlameda
    citySAN LEANDRO
    address2050 FAIRMONT DRIVE
    zip94578
    levelParent Facility
    categoryPsychiatric Health Facility
    statusOpen
    statusEffective2007-07-02
    licensedBeds16
    erServiceLevelNot Applicable
    licenseNumberM02016039
    rosterDate2026-10-01
    checkedOn2026-10-12
    sourceRow19
    officialUrlhttps://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing
    sourceFile/downloads/coverage/hcai-current-20261001.json.gz
    aliases
    Open aliases
    parentId— UNKNOWN
    parentName— UNKNOWN
    cdphFacilityType— UNKNOWN
    crosswalkRows
    Open crosswalkRows
    addedByCoverageAuditfalse
    2025-Q1 · 2025-01-01–2025-03-31 · quarterly record 407

    Download preserved source · Official source

    Retained record fields
    FieldValue
    period2025-q1
    begin2025-01-01
    end2025-03-31
    sourceRecord407
    sourceFile/downloads/deep-review/qfu-2025-q1.json.gz
    sourceUrlhttps://data.chhs.ca.gov/api/3/action/datastore_search?resource_id=6e956cf6-5ced-4f4d-9cfd-0eb709b02cc3&limit=10000
    nameTELECARE WILLOW ROCK CENTER - PHF
    address2050 FAIRMONT DRIVE
    citySAN LEANDRO
    zip94578
    operationStatusOpen
    licensedBeds16
    availableBeds16
    staffedBeds16
    patientDays518
    outpatientVisits0
    conflict— UNKNOWN
    raw
    Open raw
    Retained record fields
    FieldValue
    FAC_NO106014226
    YEAR_QTR20251
    BEG_DATE01/01/2025
    END_DATE03/31/2025
    LIC_BEDS16
    AVL_BEDS16
    STF_BEDS16
    DAY_TOT518
    VIS_TOT0
    2025-Q2 · 2025-04-01–2025-06-30 · quarterly record 403

    Download preserved source · Official source

    Retained record fields
    FieldValue
    period2025-q2
    begin2025-04-01
    end2025-06-30
    sourceRecord403
    sourceFile/downloads/deep-review/qfu-2025-q2.json.gz
    sourceUrlhttps://data.chhs.ca.gov/api/3/action/datastore_search?resource_id=f902f922-6806-49c4-bfed-b1dadaab3cc1&limit=10000
    nameTELECARE WILLOW ROCK CENTER - PHF
    address2050 FAIRMONT DRIVE
    citySAN LEANDRO
    zip94578
    operationStatusOpen
    licensedBeds16
    availableBeds16
    staffedBeds16
    patientDays616
    outpatientVisits0
    conflict— UNKNOWN
    raw
    Open raw
    Retained record fields
    FieldValue
    FAC_NO106014226
    YEAR_QTR20252
    BEG_DATE04/01/2025
    END_DATE06/30/2025
    LIC_BEDS16
    AVL_BEDS16
    STF_BEDS16
    DAY_TOT616
    VIS_TOT0
    2025-Q3 · 2025-07-01–2025-09-30 · quarterly record 406

    Download preserved source · Official source

    Retained record fields
    FieldValue
    period2025-q3
    begin2025-07-01
    end2025-09-30
    sourceRecord406
    sourceFile/downloads/deep-review/qfu-2025-q3.json.gz
    sourceUrlhttps://data.chhs.ca.gov/api/3/action/datastore_search?resource_id=15939e50-5c82-46af-9653-d40a5458dc26&limit=10000
    nameTELECARE WILLOW ROCK CENTER - PHF
    address2050 FAIRMONT DRIVE
    citySAN LEANDRO
    zip94578
    operationStatusOpen
    licensedBeds16
    availableBeds16
    staffedBeds16
    patientDays494
    outpatientVisits0
    conflict— UNKNOWN
    raw
    Open raw
    Retained record fields
    FieldValue
    FAC_NO106014226
    YEAR_QTR20253
    BEG_DATE07/01/2025
    END_DATE09/30/2025
    LIC_BEDS16
    AVL_BEDS16
    STF_BEDS16
    DAY_TOT494
    VIS_TOT0
    2025-Q4 · 2025-10-01–2025-12-31 · quarterly record 404

    Download preserved source · Official source

    Retained record fields
    FieldValue
    period2025-q4
    begin2025-10-01
    end2025-12-31
    sourceRecord404
    sourceFile/downloads/deep-review/qfu-2025-q4.json.gz
    sourceUrlhttps://data.chhs.ca.gov/api/3/action/datastore_search?resource_id=8a512ca9-560e-4fcc-9c57-c928c874231b&limit=10000
    nameTELECARE WILLOW ROCK CENTER - PHF
    address2050 FAIRMONT DRIVE
    citySAN LEANDRO
    zip94578
    operationStatusOpen
    licensedBeds16
    availableBeds16
    staffedBeds16
    patientDays677
    outpatientVisits0
    conflict— UNKNOWN
    raw
    Open raw
    Retained record fields
    FieldValue
    FAC_NO106014226
    YEAR_QTR20254
    BEG_DATE10/01/2025
    END_DATE12/31/2025
    LIC_BEDS16
    AVL_BEDS16
    STF_BEDS16
    DAY_TOT677
    VIS_TOT0
    2026-Q1 · 2026-01-01–2026-03-31 · quarterly record 404

    Download preserved source · Official source

    Retained record fields
    FieldValue
    period2026-q1
    begin2026-01-01
    end2026-03-31
    sourceRecord404
    sourceFile/downloads/deep-review/qfu-2026-q1.json.gz
    sourceUrlhttps://data.chhs.ca.gov/api/3/action/datastore_search?resource_id=46f2a36e-e0ca-4509-a89a-2083e356169d&limit=10000
    nameTELECARE WILLOW ROCK CENTER - PHF
    address2050 FAIRMONT DRIVE
    citySAN LEANDRO
    zip94578
    operationStatusOpen
    licensedBeds16
    availableBeds16
    staffedBeds16
    patientDays851
    outpatientVisits0
    conflict— UNKNOWN
    raw
    Open raw
    Retained record fields
    FieldValue
    FAC_NO106014226
    YEAR_QTR20261
    BEG_DATE01/01/2026
    END_DATE03/31/2026
    LIC_BEDS16
    AVL_BEDS16
    STF_BEDS16
    DAY_TOT851
    VIS_TOT0
    Retained record fields
    FieldValue
    licensedBeds16
    staffedBeds16
    availableBeds16
    reportingYear2025
    scopeWorkforce reporting year 2024; capacity reporting year 2025; not a same-period state assessment.
  • ED activity, specialty beds and diversion · records & history
    2022 · 2022-01-01–2022-12-31

    Download preserved workbook · Official source · HCAI 106014226 · source row 24

    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    operatedYes
    sourceIdAUR-2022
    sourceRow24
    diversionReported— UNKNOWN
    icuLicensed0
    nicuLicensed0
    perinatalLicensed0
    edStations— UNKNOWN
    edNonAdmitVisits— UNKNOWN
    edAdmissions— UNKNOWN
    diversionHours— UNKNOWN
    2023 · 2023-01-01–2023-12-31

    Download preserved workbook · Official source · HCAI 106014226 · source row 24

    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    operatedYes
    sourceIdAUR-2023
    sourceRow24
    diversionReportedNo
    icuLicensed0
    nicuLicensed0
    perinatalLicensed0
    edStations— UNKNOWN
    edNonAdmitVisits— UNKNOWN
    edAdmissions— UNKNOWN
    diversionHours— UNKNOWN
    2024 · 2024-01-01–2024-12-31

    Download preserved workbook · Official source · HCAI 106014226 · source row 24

    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    operatedYes
    sourceIdAUR-2024
    sourceRow24
    diversionReported— UNKNOWN
    icuLicensed0
    nicuLicensed0
    perinatalLicensed0
    edStations— UNKNOWN
    edNonAdmitVisits— UNKNOWN
    edAdmissions— UNKNOWN
    diversionHours— UNKNOWN
  • CMS ED measures · records & history

    CMS 054149 · WILLOW ROCK CENTER · Download preserved CMS file · Official source

  • 2024 HCAI selected annual financial reports · RN hours and patient-day care mix · Preserved workbook
    RN comparison calculation & reporting scope

    Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.

    HCAI 106014226 · HADR 01-01-2024 to 12-31-2024 · row 412 · Audited · 2023-07-01–2024-06-30

    Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.

    Productive RN hours: 12,612 ÷ total patient days: 2,821

    • Acute care: 0 patient days
    • Psychiatric: 2,821 patient days
    • Chemical dependency: 0 patient days
    • Rehabilitation: 0 patient days
    • Long-term care: 0 patient days
    • Residential: 0 patient days
    Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
  • CMS ED measures · reporting unit 054149 · WILLOW ROCK CENTER · Preserved file
    CMS values, dates & identity match

    2050 FAIRMONT DRIVE, SAN LEANDRO 94578 · unique normalized address + city + ZIP

      Preserved hospital identities · CMS footnote definitions
    • 2022-01-01–2022-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
    • 2023-01-01–2023-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
    • 2024-01-01–2024-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
    • 2024 registry nursing share calculation
      Nursing-hour denominator

      Registry nursing hours ÷ (productive RN + productive LVN + productive aide + registry nursing hours). HCAI fields: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

    • Productive FTE calculation · hours ÷ 2,080
    • 2024 HCAI annual financial / RN labor
    • 2025 California capacity record
    All public source collections →
    Evidence standards & methodology →↑ Back to snapshot
    Research record, provenance & reporting scope
    ← Return to the statewide directory

    Telecare Willow Rock Center - Phf

    Alameda County · HCAI 106014226

    Profile statusLISTED — NOT YET REVIEWEDDescriptive profile · two source layers2024 financial filing audited2024 workforce record available2025 capacity record available
    What this page can show2024 nursing labor and 2025 capacity, reported separately.

    What is reported?

    This facility is listed, but its records have not received the additional hospital-specific review shown on reviewed profiles.

    Reported RN labor12,612 productive RN hours.
    12,612Hospital-wide productive RN hours · 2024
    Registry nursing share0.0% of reported RN labor.
    0.0%Agency, registry, or registry nursing share · 2024
    Reported RN intensity4.5 RN hours per patient day.
    4.5Hospital-wide annual proxy · 2024
    Reported capacity16 staffed beds.
    16 → 16Available → staffed beds · 2025

    Where the numbers came from.

    Workforce source

    2024 productive RN hours and registry-nursing measures come from the HCAI hospital financial/workforce reporting layer.

    Open HCAI hospital financials ↗
    Capacity source

    2025 licensed, available, and staffed-bed records are a separate capacity layer with its own reporting scope.

    Open California health data ↗
    What changed in patient demand, staffed capacity, and permanent RN coverage during the same reporting period—and what happened on my unit?
    Compare hospitals →Request a profile review →Send an anonymous lead →